HOW LONG WILL MY ORDER TAKE TO ARRIVE?
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates.
Listed sizes for Pret, Luxury Pret and Ready To Wear Formals would take up to 12 days for delivery. All “custom orders” for Formal and Bridal can take up to 6 to 8 weeks for delivery.
ARE THERE ANY SHIPPING CHARGES?
For domestic orders within Pakistan, charges of Rs. 300 flat.
WHY IS THE DELIVERY CHARGE SAME FOR DIFFERENT PRODUCTS?
The brand Zainab Chottani strives to serves its customers to the best of the availability. Therefore, we have established billing on a flat tier structure, rather than complicating it on weight basis. This helps the customers saves money on their shipment.
CAN I EXPECT DELIVERY ON ALL DAYS OF THE WEEK?
You can expect delivery of your order on any business day, unless otherwise specified. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
DO YOU SHIP INTERNATIONALLY?
Of course yes! We do ship internationally. For international shipping, you may reach out to us via any of the following channels -
Visit www.harvestbooks.pk and place the order directly.
Mail your queries to firstname.lastname@example.org, email@example.com
Call us at +92 300 2563325, +92 334 2889016
WHY DID I RECEIVE A PARTIAL ORDER?
Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don't worry as the remaining order will be delivered shortly.
In some instances, there could be an item in your order that may have failed our Quality Check, which is done prior to dispatch, and don't have an alternate QC passed item. In such an event you may be sent that part of the Order that is available in stock. The separate delivery cost is taken care of by the brand.
CAN I ADD ADDITIONAL ITEMS ONCE I HAVE PLACED AN ORDER?
Absolutely! As long as your order has not been shipped, you can add additional items to the order. Once you have placed the order for additional items through our website, simply send an email to firstname.lastname@example.org, email@example.com or call +92 300 2563325, +92 334 2889016 and inform us of your new order so all can be dispatched together.